FAQ

For delivery, the client is responsible for parking fees. It is essential that the client provides all details regarding the delivery and setup requirements before invoicing. Additional fees may apply for special circumstances such as delivery to a second story, far parking lot area, stairs, or other specific setup locations.

To get started, simply choose your preferred style and colors, select a package or customize your order, and pay a deposit to secure your event date. Once the deposit is paid, our team will collaborate with you on all the details of your wedding. The final invoice must be paid in full at least 2 weeks before the event date.

Thank you for reaching out to us. Please expect to receive a response from our team within a few business days. As a small business, we receive a high volume of inquiries, and it may take some time to get back to new potential clients. Ensuring the satisfaction of our current customers is our primary focus before moving forward with new clients. Your patience is greatly appreciated, and we look forward to the opportunity to assist you.

Our minimum order requirement is $500.

Yes, we offer custom arrangements and designs tailored to your preferences.

Our centerpieces come complete with vases.

Please note that our floral arrangements are not water-resistant. While our premium silk flowers are crafted to mimic the beauty of real flowers, they are not designed to withstand water exposure.
Submerging our silk flowers in water may cause colors to bleed or result in water damage, potentially incurring a damage fee.

Your final balance is due 2 weeks before the event date.

In the event of any damage to the rental items, a fee will be assessed based on the extent of the damage and the cost of repair or replacement.

We offer flexibility in rescheduling your event date to any available future date without restrictions or change fees, as long as the new date is available.

All rental items are typically rented for a 3-day period. If you require additional time, please inform us in advance. Timely return of rental items is crucial for use in other events. Late returns or failure to return items may result in a fee, calculated based on the cost of replacing the inventory for the next event.

If a rental product is not returned or is returned damaged beyond easy repair, you will be responsible for paying the full cost of the rental item along with an emergency repair fee

– Option 1: Delivery, setup, and teardown are available for an additional cost.
– Option 2: Pickup and drop-off services are provided with a 3-day rental period.

To reserve rentals for your event date, a deposit of $250 is required to secure the date. We accept payments via card, cash, Zelle transfer, and Venmo.

We specialize in rentals, but our Bridal Bouquets are available for purchase.

We offer a range of floral decor services, including:
– Floral decor for arches
– Aisle decor florals
– Floral rental for backdrops
– Sweetheart table floral decor
– Floral runner for head table or sweetheart table
– Long greenery garlands for rectangle tables
– Bridal and bridesmaids bouquets

We offer a flexible rental period of 3 days, allowing time for pickup, use during the event, and return the day after.

Yes, a refundable security deposit is required to cover any lost, broken, or damaged items. The deposit is refunded upon the return of our products in original condition. Additionally, we may require a card on file for damages.

It is recommended to place your rental order as soon as possible due to our limited inventory as a boutique.

Recognizing the significance of the bridal bouquet in a wedding and its emotional value to the bride, we offer both real flower bridal bouquets for purchase and artificial bridal bouquet options for those who prefer them.

Certainly, we do offer package rentals. Feel free to contact us to explore the package deals currently available.