Frequently Asked Questions
Do the center-pieces have real flowers?
Our center-pieces come with the highest quality of silk florals. Using artificial flowers allows us to offer elaborate centerpieces at an affordable cost.
Can the center pieces be customized?
The base template for each centerpiece remains the same, however we can add a highlight color to the floral arrangement to match your wedding color scheme. If you would like a customized centerpiece not seen on our website, please email us directly.
Where can I see rental items?
We do not have a traditional storefront, however we are happy to meet you to sample our inventory. Please email us to schedule a consultation.
Can I pick up the centerpieces myself?
No- all of our products are delivered and picked up by Velvet Events staff for your convenience.
What is the reservation and cancellation policy?
Velvet Events requires a 50% non refundable deposit on all rental items. Final Deposit is due 30 days before the scheduled event. Events cancelled 30 days or more before the event date will be refunded at 50%.
Can I repurpose my décor items?
Yes, however all décor items are subjected to a repurposing fee. Décor items can only be moved to new locations by Velvet Events Orlando staff.
Is your company insured?
Velvet Events Orlando is fully insured. We can provide certificates of insurance as needed.